Returns & Refund Policy

Since all our products are handmade and many are personalized, we do not accept returns or exchanges for change of mind.

Eligible for Replacement

We will gladly replace your order if:

• You receive a wrong product.
• Your order arrives damaged during transit.
• The product has a manufacturing defect.

To Request a Replacement

• Contact us within 24 hours of delivery.
• Share your order number.
• Share clear photos and the complete unboxing video.

Refunds

Refunds are only processed if:

• We are unable to fulfil your order after payment.
• A replacement cannot be arranged for an approved damaged or defective product.

Approved refunds will be processed to the original payment method within 5–7 business days.